Comcast Xfinity ( Protected Browsing partially interferes via Steam and can be disabled here ).

Some ISPs that have caused issues in the past: If you're unsure which ISP you are using: Ookla shows you which ISP you are using. If nothing has changed and there are no issues on their side ask them to reset your internet connection. To check if your internet connection has changed run a Google speed test or an Ookla speed test, whichever you prefer.Īnother thing you can do is to call your ISP and ask them if there are any known issues and ask them if anything has changed with your internet speed.

'First time setup' procedures take a long amount of time.ĭepending on your geographical location and ISP, your internet speed and reliability may go up and down unpredictably, and sometimes drastically, unrelated to Steam.

A download is stuck at 100% downloaded.

A download suddenly becomes stuck at X downloaded out of Y.

A download is stuck at 'Starting' or 'Stopping'.

A download takes a long amount of time to start.

If Steam gives an estimate of when it will be finished, wait for that estimate. When drive throttling occurs there is usually nothing that can be done other than buying a better drive(a bad CPU is more rarely the cause of the problem).īelow is a list of issues where if they occur you should wait for at least 15 minutes to see if it fades. If you're having these issues but not with these 2 specific games, try Googling your issue and the specific game to see if masses of other people are experiencing the same issues with the same game. If these issues occur for you specifically in either of these games and no other game, it is most likely because of the file system of those games and you just have to wait it out and there is likely no issue on your side.

2 examples are Payday 2 and Path of Exile. it doesn't mean that there is an issue present that needs to be immediately fixed, sometimes these things just happen as your drive is processing the download (whether it be scanning/processing incoming files, allocating space, unpacking and processing a finished download, etc) and usually go away after about 15 minutes of waiting, but if you have a bad drive and/or CPU this can happen more often and for longer periods at a time this is called drive throttling and is expanded upon in the section below this one.įootnote: Some specific games on Steam are infamous for causing these issues.

If a download suddenly drops down to 0 download rate, is stuck at 0 bytes downloaded out of X GB, is stuck at 100% downloaded, etc. Do not immediately assume there is an issue

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